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#Our Services
  • Windows Small Business Server 2003
  • VoIP - Voice Over IP
  • Mobile & Handheld Devices
  • Remote or On-site Computer Support
  • Exchange Server & E-mail
  • Computer networking - wired or wireless
  • Firewall Solutions
  • Broadband - DSL, Cable, T1, Fiber
  • System upgrades and migration services
  • Data storage and backup solutions
  • Website Design & Development
  • Disaster Recovery & Planning
  • Website Promotion Services
  • Search Engine Optimization
  • Domain Name Registration
  • Secure Website Hosting
  • Dedicated Hosting Servers
  • Virtual Hosting Services & Co-location
  • System & Network Monitoring/Reporting
  • Usage Policy & Access Control
  • HIPAA Compliance
  • Sarbanes-Oxley Compliance

#ZoNE-X provides an array of essential IT services to small businesses. No more spending time worrying about how to manage your network...  ZoNE-X will allow you to focus on what you do best, while we keep your network running smoothly! Review the service plans below to see how you can save hundreds of dollars per month on outsourcing your small business IT needs.

#IT Support & Service Plans

Comapared to National Retail Vendor PC Support Services
We are professionals with years of experience.  Why settle for a retail chain paying someone straight out of high school with little to no experience more than seasoned veterans?  See for yourself the value of choosing ZoNE-X over a National Retail Chain:

  • Geek Squad: $160.00/hour
  • Firedog: $159.99/hour
  • Geeks on Call: $165.00/hour
  • Make IT Work: $125.00/hour - (Will not work on server-based networks)

ZoNE-X Standard Hourly Rates:

  • $150/hour (Normal business hours | 9a-5p Mon-Fri)
  • $225/hour (Extended/Emergency hours | Any time outside Normal)
  • On-site: 1 hour minimum; 30 minute increments thereafter
  • Remote/Telephone/E-mail: 30 minute increments/minimum
  • Additional Time is Invoiced Weekly
  • Additioanl Parts/Materials are Invoiced Prior to Installation/Setup

"Platinum" Service Level Contract
Regular Hourly Price: $3,500.00/month
May 2007 Package Discount: $1,000.00/mo
(Sign up, before it expires!)
Contract Service Price:
$2,500.00/month
Included in this plan:

  • Incident response time: 2 hours (Monday-Friday) **
  • On-site Service: 8 hours
  • Remote/E-mail Support Service: Unlimited
  • Telephone Support Service: Unlimited
  • Workstation Patching:  Included
  • Server Patching: Included
  • 24x7 Network Uptime, Monitoring & Reporting
  • Unlimited HelpDesk Ticketing System
  • Additional Hours: Additional/Per Project Hours billed at 20% discount
  • Sign Up for this plan now!

"Gold" Service Level Contract
Regular Hourly Price: $2,250.00/month
May 2007 Package Discount: $750.00/mo
(Sign up, before it expires!)
Contract Service Price:
$1,500.00/month
Included in this plan:

  • Incident response time: 4 hours (Monday-Friday) **
  • On-site Support Service: 6 hours
  • Remote/E-mail Support Service: 6 hours
  • Telephone Support Service: 10 calls
  • 24x7 Network Uptime, Monitoring & Reporting
  • Unlimited HelpDesk Ticketing System
  • Additional Hours: Additional/Per Project Hours billed at 10% discount
  • Sign Up for this plan now!

"Silver" Service Level Contract
Regular Hourly Price: $1,550.00/month
May 2007 Package Discount: $500.00/mo
(Sign up, before it expires!)
Contract Service Price:
$1,050.00/month
Included in this plan:

  • Incident response time: 8 hours (Monday-Friday) **
  • On-site Support Service: 4 hours
  • Remote/E-mail Support Service: 4 hours
  • Telephone Support Service: 5 calls
  • Unlimited HelpDesk Ticketing System
  • Additional Hours: Additional/Per Project Hours billed at 5% discount
  • Sign Up for this plan now!

"Bronze" Service Level Contract
Regular Hourly Price: $950.00/month
May 2007 Package Discount: $250.00/mo
(Sign up, before it expires!)
Contract Service Price:
$700.00/month
Included in this plan:

  • Incident response time: 24 hours (Monday-Friday) **
  • On-site Support Service: 2 hours
  • Remote/E-mail Support Service: 2 hours
  • Telephone Support Service: 5 calls
  • Unlimited HelpDesk Ticketing System
  • Additional Hours: Additional/Per Project Hours billed at 3% discount
  • Sign Up for this plan now!

** NOTE:
As with any business, we realize that each client has unique needs that may fit a different Service Level Agreement (SLA).  Please take a moment to Contact Us and let us know how we can custom tailor a plan to fit your specific business needs!

#Security Consulting
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We take security seriously.  Whether it is securing your existing network, or building remote accessibility for your staff, we ensure that it is 100% safe and secure.
#Networking
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Most small business owners can be overwhelmed with the intricacies of setting up a computer network.  Let us take out the complexity and make it easy for you. Contact us now!
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